Getting Help
We are pleased to offer priority support (usually same day response) for our customers of the professional version of the plugin via email. We may follow up via a phone call or request a web based support session if the need arises.
For users of the free version, we provide standard support through the forums on the WordPress site.
We encourage you to read through this documentation thoroughly before reaching out for support since we do our best to make sure all aspects of the plugin are covered within this documentation. We welcome feedback and are happy to clarify anywhere we need additional clarification so please don't hesitate to drop us a note if you are confused about anything here.
There are not separate documentation packages for the different versions of the plugin. This documentation covers all features of the professional version of the plugin. Trying to use a professional version feature within the free version is unsupported and will result in errors.